Privacy Policy

When you submit a quote request or contact form, we collect the information you provide, which may include:

• Name, email address and phone number
• Journey details: pickup and destination, travel dates and times, passenger numbers and vehicle preference
• Any message or additional details you choose to include

We do not collect payment card details through this website. If a form field is left blank by a genuine visitor but is filled in automatically (a hidden "honeypot" field), we treat the submission as spam and do not act on it.

We use the information you submit solely to respond to your enquiry, prepare a quotation, arrange transport with the relevant local operator, and communicate with you about your booking. We do not sell your personal data to third parties.

This website relies on a small number of third-party services to work properly and to protect our forms from spam:

• Google reCAPTCHA — verifies that form submissions come from a human, not automated software. Google may process technical data (such as your IP address and browser behaviour) under its own privacy policy.
• Google Maps / Places — where configured, provides address autocomplete suggestions for pickup and destination fields. Google may process your search input under its own privacy policy.
• IP-based country lookup — used only to pre-select a sensible default country/dial code on phone number fields, based on a best-effort lookup of your IP address.
• WhatsApp — the WhatsApp chat button on this site opens a conversation on WhatsApp, which is operated by Meta under its own terms and privacy policy.

This website does not itself set tracking or advertising cookies, and does not use local browser storage to profile visitors.

To arrange your transport, we share the relevant journey details (and your contact details, where necessary for the operator to reach you or your group) with the vetted local operator or driver assigned to your booking. We only share what is needed to fulfil the specific booking.

We keep enquiry and booking information for as long as reasonably necessary to handle your enquiry, fulfil a booking, deal with any follow-up questions, and meet our legal and accounting obligations, after which it is deleted or anonymised.

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal data, or to object to how it is used. To exercise any of these rights, contact us at quote@globalbusrental.com.

Questions about this privacy policy can be sent to quote@globalbusrental.com or via our contact page.